FAQ's

What is an eSim?

An eSIM (embedded SIM) is a digital SIM card embedded into your device, eliminating the need for a physical SIM card. With an eSIM, you can connect your smartphone, tablet, or other device directly to a mobile network without inserting a physical card. It also allows you to store multiple profiles, making it easy to switch between carriers or plans – perfect for travel or flexible usage.

How to activate Wadi eSIM?

Activating your Wadi eSIM is simple. Follow these guides based on your device:

  1. Open Settings.
    • iPhone → Settings ▸ Cellular ▸ Add eSIM
    • Android → Settings ▸ Network & Internet ▸ SIMs ▸ Add SIM
  2. Scan the QR code from your Wadi eSim e‑mail.
    (No QR? Tap “Enter details manually” and paste the code.)
  3. Turn on Data Roaming if you’re abroad – then you’re ready to surf!

Total time: about 1 minute

Where can I see my data usage for the Wadi eSIM?

Check the email you received after purchase for a link to your usage details.

Is my eSIM activated immediately after purchase?

No, the eSIM is not activated immediately. You have up to180 days to activate it.

Is my device compatible with a Wadi eSIM?

Check our eSIM Compatibility Guide for a detailed list of supported devices, including:

  • iPhone XS and newer
  • Samsung Galaxy S21 and newer
  • Google Pixel 3 and newer
How can I delete the Wadi eSIM after using up my data?

How can I delete the Wadi eSIM after using up my data?

To delete your Wadi eSIM from your device, follow these steps:

For iPhone:

  1. Go to Settings > Cellular.
  2. Select the Wadi eSIM profile.
  3. Tap Remove Cellular Plan and confirm.

For Android:

  1. Open Settings > Connections > SIM Card Manager.
  2. Select the Wadi eSIM profile.
  3. Tap Remove or Delete and confirm.